Mahendra Dutt Mishra
Customer Service Manager || Team Lead cum BA || SR. Salesforce Admin || 5X Salesforce Certified || 1X BMC Remedyforce Certified - ITSM || Trailblazer Ranger -16X Superbadges || EX-Infosys || EX-AIS Infosource || B.Tech
- Role
- Customer Service Manager Cum Project Lead at Astrea It Services
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Mahendra Dutt Mishra
As a versatile and results-driven professional, I bring a diverse set of skills and experiences across Salesforce Administration, Customer Success Management, Data Management (ETL), Technology Analysis, and advanced proficiency in MS Office tools. With a passion for optimizing business processes and driving impactful solutions, I specialize in leveraging technology to improve customer satisfaction, streamline operations, and ensure data integrity.As an Advanced Salesforce Administrator, I excel in customizing and maintaining Salesforce environments to meet business needs, while as a Customer Success Manager, I focus on building lasting client relationships and delivering exceptional value. My expertise in Data Management and ETL processes enables me to efficiently manage and integrate large datasets, ensuring seamless data flow and actionable insights. Additionally, my background in Technology Analysis allows me to assess and implement technology solutions that drive efficiency and innovation.I’m always looking for opportunities to utilize my skills to help organizations grow, improve customer experiences, and optimize their technology strategies and hence achieving my professional aspirations.
Experience
Customer Service Manager Cum Project Lead
Aug 2023 — Present · Noida, IN
Education
Dr. A.P.J. Abdul Kalam Technical University
Bachelor of Technology - BTech, Mechanical Engineering
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.