Maroof Ahmad
- Role
- Project Engineer at Wipro
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Maroof Ahmad
Highly driven and results-oriented professional with 3 years of experience in data…
Experience
Project Engineer
Mar 2021 — Present
Xoserve Limited (Business Intelligence and SAP BW Support team) • Worked on complex SQL queries, stored procedures, and checked whether the data had low variance compared to previous data and were in acceptable range. If spike in variance was observed, we tried to find the root cause (error in pipelines, failure of jobs, error in Process chain), troubleshoot it or else reported it to the client and helped them to maintain normal flow of data. • Collected business intelligence data from available industry reports, public information, field reports, and purchased sources. • Coordinated efficient Flow of BI information to target users. • Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities. • Delivered exceptional customer service to bolster strong relationships and build positive experiences. • Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere. • Overall, as a team our job was: Identify operational weaknesses and help improve or innovate new processes to keep support team as efficient as possible.
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