Mohammed Khizer
Service Manager @ Microsoft | Advocacy & Customer Trust
- Role
- Service Manager at Microsoft
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Mohammed Khizer
A decade at Microsoft, currently serving as a Senior Azure Support Escalation Engineer and CSS Trainer, I am dedicated to empowering customers through data-driven solutions and proactive support. I have developed deep expertise in Azure Commerce Architecture, Azure Subscription Management, and the complex needs of Azure Enterprise Agreement (EA) along with ACD, ACO and MACC related procedures and Cloud Solution Providers (CSP). This knowledge enables me to drive resolution and clarity in high-impact, commerce-related scenarios across diverse customer environments.My previous roles—including Partner Technical Advisor and Azure Cloud Engineer—reflect a strong foundation in analytical problem-solving, strategic collaboration, and customer success. As a Partner Technical Advisor, I engaged directly with Delivery Partner management to enhance frontline performance by helping them decode customer experience signals and strengthen technical readiness. Through targeted enablement, coaching, and insights-driven interactions, I supported partners in delivering high-quality, consistent support aligned with Microsoft’s standards.Aligned with Microsoft’s mission, I strive to enhance the Azure customer experience while fostering team development through mentorship and training. Blending technical depth with a passion for customer success, I consistently deliver scalable, impactful results.
Experience
Service Manager
Mar 2026 — Present · Bengaluru, IN
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