Maria de Caris

About Maria de Caris

I get excited about turning messy user problems into clear product decisions. I\'ve spent the last 7+ years doing a mix of user research and product strategy for b2b SaaS companies with very complex products and customer needs.At Checkr, I conduct strategic research with small business HR teams of 1 to top enterprise executives, then translate those insights into features or full products that actually get shipped and adopted.Currently experimenting with AI to make research faster and more accessible across teams. Also enjoy building research processes from scratch & creating order from chaos.What I\'m good at: Mixed methods research, AI/Agentic service design, analytics, scaling research operations, getting buy-in from skeptical stakeholders, and making complex B2B workflows usable (and hopefully even enjoyable). Always learning something new, and always looking for opportunities to dig into hard problems with smart people.

Experience

1. Senior Researcher (Iii), Product Strategy

   Checkr, Inc.

   Oct 2023 — Present · Denver, CO, US

   Leads enterprise product research for complex B2B use cases while balancing small business and self-serve user needs. Drive end-to-end research strategy that has directly informed 5+ major product launches and redesigns. Co-manage research operations and tooling for 2-person research team, with a specialized focus on AI-powered democratization of research processes- Drove 5+ major product launches including complete dashboard redesign achieving 100% customer adoption of core background check workflows- Led research that secured executive investment in and development of 4 new products, conducted usability testing in context of agile development processes- Conducted multi-day on-site research with largest enterprise customer, contributing to 40% faster page loads platform-wide- Co-manage research operations for 2-person team, designing AI-powered processes that reduced research support time by 50%- Served on Generative AI Taskforce, piloting Snowflake Cortex, Credal Agents, NotebookLM, and Altis.io for enhanced research efficiency - Implemented Rally User Research CRM integration with Snowflake, improving study recruitment precision leveraging user data, and reducing dependency on analytics teams

Education

• The Ohio State University

  Bachelor of Science (BS), City/Urban, Community and Regional Planning

Skills

• Social Media
• Visual Communication
• Market Research
• Adobe Acrobat
• Microsoft Office
• Public Speaking
• Leadership
• Sustainable Business
• Social Networking
• Teamwork
• Indesign
• Adobe Creative Suite
• Project Management
• Brand Strategy
• Marketing