Mikelester D Chichioco
Help Desk Analyst @Renewal by Andersen
Houston, TX, US
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MOBILE NUMBERS
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WORK HISTORY
Jul 2025 — Present
Help Desk Analyst @Renewal by Andersen
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Utilized ServiceNow ticketing system in resolving day-to-day tickets ranging from incidents, cases and daily tasks to assist in managing technical issues across departments.• Collaborated with Project Managers, IT professionals along with various colleagues from corporate and affiliates through team-based exercises geared in delivering technical solutions.
EDUCATION
2016 — 2018
Lone Star College-CyFair
Associate of Arts - AA, Health and Wellness, General
N/A
Trailhead by Salesforce
Salesforce Administrator Training
ABOUT MIKELESTER D CHICHIOCO
Salesforce Administrator | Marketing Automation Specialist | IT Operations…
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