Mikelester D Chichioco
Salesforce Certified Platform Administrator | Help Desk Analyst II | Business Analyst
- Role
- Help Desk Analyst at Renewal by Andersen
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Mikelester D Chichioco
Salesforce Administrator | Marketing Automation Specialist | IT Operations…
Experience
Help Desk Analyst
Jul 2025 — Present
Utilized ServiceNow ticketing system in resolving day-to-day tickets ranging from incidents, cases and daily tasks to assist in managing technical issues across departments.• Collaborated with Project Managers, IT professionals along with various colleagues from corporate and affiliates through team-based exercises geared in delivering technical solutions.
Education
Lone Star College-CyFair
Associate of Arts - AA, Health and Wellness, General
2016 — 2018
Trailhead by Salesforce
Salesforce Administrator Training
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