Monique Dawkins

Senior Director of Operations @Luminis Health

Columbia, MD, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2024 — Present

Senior Director of Operations @Luminis Health

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MD, US

Partner with COO strategically while orchestrating leadership development and operational leadership initiatives across $1.1B health system comprising two hospitals and 100 outpatient clinics, serving over 9K employees. Direct performance enhancement efforts by monitoring metrics and KPI, executive mentoring programs, and strategic initiatives aligned with clinical, operational, and financial objectives. Execute comprehensive system-wide change management projects including oversight of capital expansion program.

EDUCATION

N/A

Pace University

MPA, Health Care Administration

N/A

Howard University

BS, Health Management

2015 — 2018

Teachers College, Columbia University

Doctor of Education (Ed.D.), Adult Learning and Leadership

SKILLS

Clinical ResearchEhrPhysician RelationsRevenue Cycle ManagementHospitalsStrategic PlanningOncologyRadiologyHealthcare IndustryHealthcare Information TechnologyElectronic Medical Record (Emr)CredentialingCulture ChangePhysiciansEpic SystemsEmrAmbulatoryHealthcareCernerTeam BuildingHealthcare ConsultingMedicineHipaaJcahoRevenue CycleQuality ImprovementProcess ImprovementU.s. Health Insurance Portability and Accountability Act (Hipaa)Medical BillingHealthcare ManagementPractice Management

ABOUT MONIQUE DAWKINS

I am an enterprise strategy and operations leader with over 20 years of experience driving organizational performance across complex health systems and national nonprofit associations. Currently serving as Senior Director to the COO of a $1.1B health system, I operate at the intersection of strategy, governance, and execution—aligning leaders, systems, and priorities to deliver measurable impact. I partner closely with executive leadership and governance bodies to translate strategic vision into coordinated action, strengthen enterprise performance systems, and enable decision-making across diverse stakeholders. My work spans enterprise operations, organizational effectiveness, and large-scale transformation initiatives, including capital planning, performance governance, and accreditation readiness. I bring a unique combination of healthcare, nonprofit association leadership, and coaching expertise, with experience leading national education portfolios, designing standards-driven programs, and supporting leadership development at scale. As an ICF-certified coach, I am particularly passionate about advancing leadership capability and contributing to the broader coaching profession. Core areas of focus include: • Enterprise Strategy & Operations • Governance & Board Partnership • Organizational Performance & Transformation • Education, Accreditation & Standards-Based Programs • Executive Leadership Alignment

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