Monique Dawkins

About Monique Dawkins

I am an enterprise strategy and operations leader with over 20 years of experience driving organizational performance across complex health systems and national nonprofit associations. Currently serving as Senior Director to the COO of a $1.1B health system, I operate at the intersection of strategy, governance, and execution—aligning leaders, systems, and priorities to deliver measurable impact. I partner closely with executive leadership and governance bodies to translate strategic vision into coordinated action, strengthen enterprise performance systems, and enable decision-making across diverse stakeholders. My work spans enterprise operations, organizational effectiveness, and large-scale transformation initiatives, including capital planning, performance governance, and accreditation readiness. I bring a unique combination of healthcare, nonprofit association leadership, and coaching expertise, with experience leading national education portfolios, designing standards-driven programs, and supporting leadership development at scale. As an ICF-certified coach, I am particularly passionate about advancing leadership capability and contributing to the broader coaching profession. Core areas of focus include: • Enterprise Strategy & Operations • Governance & Board Partnership • Organizational Performance & Transformation • Education, Accreditation & Standards-Based Programs • Executive Leadership Alignment

Experience

1. Senior Director of Operations

   Luminis Health

   Jul 2024 — Present · MD, US

   Partner with COO strategically while orchestrating leadership development and operational leadership initiatives across $1.1B health system comprising two hospitals and 100 outpatient clinics, serving over 9K employees. Direct performance enhancement efforts by monitoring metrics and KPI, executive mentoring programs, and strategic initiatives aligned with clinical, operational, and financial objectives. Execute comprehensive system-wide change management projects including oversight of capital expansion program.

Education

• Pace University

  MPA, Health Care Administration

• Howard University

  BS, Health Management

• Teachers College, Columbia University

  Doctor of Education (Ed.D.), Adult Learning and Leadership

  2015 — 2018

Skills

• Clinical Research
• Ehr
• Physician Relations
• Revenue Cycle Management
• Hospitals
• Strategic Planning
• Oncology
• Radiology
• Healthcare Industry
• Healthcare Information Technology
• Electronic Medical Record (Emr)
• Credentialing
• Culture Change
• Physicians
• Epic Systems
• Emr
• Ambulatory
• Healthcare
• Cerner
• Team Building
• Healthcare Consulting
• Medicine
• Hipaa
• Jcaho
• Revenue Cycle
• Quality Improvement
• Process Improvement
• U.s. Health Insurance Portability and Accountability Act (Hipaa)
• Medical Billing
• Healthcare Management
• Practice Management