Zeeshan Farooque
Technical Assistant at Jamia Millia Islamia
- Role
- Assistant Technical Manager at Recruiting
- Location
- New Delhi, IN
- LinkedIn followers
- 500 followers
About Zeeshan Farooque
A professional having Work Experience 8+ years(2+ year Gulf) in the field of System Engineer Responsible for installing, maintaining and supporting computer communication networks within an organization.
Experience
Assistant Technical Manager
Oct 2018 — Present · New Delhi, IN
Maintain and repair the Network and its Troubleshooting. Installing, Configuring and Troubleshooting of Local Network Area. Manage and maintain network systems and infrastructure. Manage and maintain network systems and infrastructure and wireless systems. Day- to- Day operations of AD, DHCP, DNS,mapping of drive,Sharing Resources, printer etc Worked on Patching, upgrading and maintenance of operating system. Worked on Creating and Deploying OS images using WDS and Symantec Ghost server for OS Deployments on Desktops & Laptops according to Standard Operating Environment Working with ticketing Service now (Snow). Working on problem tickets raised for Windows,Server,Network,Application related Issues Installing, Configuring, Maintaining & Troubleshooting of Microsoft Outlook 7/10/13 Installation, configuration and Troubleshooting of Printer Installing, Configuring and Troubleshooting of Desktop & Laptop. Assembling & troubleshooting of PC & Laptop of related Issues (Windows, Hardware, and Software). Providing Hardware and Software Support physically and remotely through MSTSC, Team viewer and Virtual Network Connection (VNC). Resolve escalated Help Desk tickets relating to server, network, and connectivity issues. Closed 95% of trouble tickets on the first call without escalation. Providing training and technical support for users with various levels of IT knowledge and competence.
Education
Jamia Millia Islamia
Diploma in Computer Engineering (Polytechnic), Computer Engineering
G.M.S.S HIGH SCHOOL
FIRST, PCM
2004 — 2005
R.K College,Madhubani
10+2, Physics ,Chemistry,Math
2005 — 2007
Jodhpur National University, Jodhpur
Bachelor's degree, Computer Science
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