Yasser Siddiqui
Client Service & CX Strategy & Ops Leader | Pharma, Healthcare & Telecom Specialist | Driving Digital Transformation, Growth & Customer Success | Digital Marketing | Award-Winning Executive
- Role
- Senior Client Services Manager at CLIRNET
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Yasser Siddiqui
Client Service & Customer Success Leader with 20+ years of experience driving…
Experience
Senior Client Services Manager
Jun 2024 — Present · Kolkata, IN
Leading client services for global pharmaceutical companies.Pharma Marketing Solutions | Client Service Strategy | Digital Healthcare Campaigns | HCP Engagement | Strategic Account Management | Business Growth | Cross-Functional Collaboration | Project Management
Education
Calcutta University, Kolkata
B.Com(Hons)
Jindal Global Business School (JGBS)
Master of Business Administration - MBA
Indian Institute of Management, Calcutta
Advanced Leadership Development Program
Indian Institute of Technology, Roorkee
Digital Marketing & MarTech
Skills
- Managed Services
- Customer Experience
- Mobile Devices
- Crm
- Retail
- Key Account Management
- Customer Relationship Management (Crm)
- Customer Retention
- Customer Service
- Leadership
- Customer Lifecycle Management
- Telecommunications
- Sales Management
- Vas
- Team Management
- Call Center
- Sales
- Product Management
- Channel
- Management
- Account Management
- Solution Selling
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