Taushif Raja
Virtual Relationship Manager @Paytm
Signup · Get unlimited contacts
WORK HISTORY
Virtual Relationship Manager @Paytm
As a Virtual Relationship Manager, I manage and grow strategic relationships with enterprise and large business clients. I am responsible for driving account growth, ensuring high client retention, and delivering exceptional customer experience through proactive engagement and stakeholder coordination.Key Responsibilities:Manage a portfolio of enterprise clients, focusing on retention, revenue growth, and long-term relationship building.Develop and execute strategic account plans to drive merchant engagement and business expansion.Act as the primary point of contact for clients, handling escalations and ensuring timely issue resolution.Understand client business models and recommend customized solutions aligned with their growth objectives.Lead cross-functional collaboration with sales, technical, and merchant service teams to ensure seamless service delivery.Monitor and analyze client performance metrics such as retention rate, satisfaction scores, and revenue growth.Conduct regular business reviews and performance discussions to strengthen partnerships and identify upselling opportunities.
EDUCATION
Tilka Manjhi Bhagalpur University (TMBU)
Bachelor of Arts - BA
Ishan Institute of Management and Technology
Bachelor of Education - BEd
Noida Institute of Engineering & Technology
POST GRADUATION DIPLOMA IN MANAGEMENT , Business, Management, Marketing, and Related Support Services
ABOUT TAUSHIF RAJA
A results-driven professional with Internship experience in a BUSINESS DEVELOPMENT/GENERAL MANAGER.I am passionate about delivering impactful results and fostering collaboration. Always eager to learn and grow, I thrive in dynamic environments.Let’s connect to share ideas and explore opportunities!
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.