Shoaib Khan
Senior Associate at_GENPACT. ||EB GENPACT_ADA & WPP PROCESSOR CLAIMS INTAKE||| Ex_Leave and Absence Specialist |The Standard Corp.
- Role
- Associate at Genpact
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shoaib Khan
Professional Summary:I am a dedicated and results-oriented Senior Process Associate with over 2 years of comprehensive experience in the US healthcare, life & disability, and life and annuities insurance sectors. My career has been defined by a strong commitment to operational excellence, compliance, and accuracy across complex workflows.Experience and Industry Focus:My expertise lies in managing end-to-end processes, enhancing operational efficiency, and ensuring adherence to regulatory standards. In my most recent role at Genpact, I served as a Leave & Absence Claims Examiner, where I successfully administered employee leaves under FMLA, state-specific, and employer-sponsored policies. I am adept at handling complex data, streamlining processes, and maintaining full compliance with healthcare regulations.Key Skills and Technical Tools:Health Insurance Claims ProcessingUnderwriting & Risk AssessmentProficiency in industry-specific tools: Facets, Opus, GAC, Citrix, IBM Proclaim and Access Management.Advanced skills in MS Excel and Data AnalysisNoteworthy Achievements and Projects:One of my key achievements was contributing to the Elevance Health – Anthem Life (Certificate Reissue) Project, where I managed the reissuance of group policies and certificates. I consistently met all SLAs, delivered 100% accuracy, and completed the project on time. My performance earned positive feedback from US clients for efficiency and quality.
Experience
Associate
Oct 2023 — Present · Gurugram, IN
Education
CCS (Chaudhary Charan Singh)University
Master's degree, Accounting
Chaudhary Charan Singh University
B. Com, Accounting and Finance
2020 — 2023
Chaudhary Charan Singh University (CCSU), Meerut
Bachelor of Commerce - BCom, Accounting and Finance
Chaudhary Charan Singh University
Bachelor of Commerce - BCom, Commerce
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