Shayaan Siddiqui

About Shayaan Siddiqui

I am an adaptable and analytical professional with experience in HR operations, business management, customer service, and process optimization. I hold a bachelor’s degree from The Heritage Academy (MAKAUT) and have developed a strong foundation in business analysis, financial concepts, operations management, and data-driven problem solving.My career spans multiple business functions, giving me a well-rounded perspective. I began in Customer Service and Account Security, where I strengthened my skills in stakeholder communication, issue resolution, investigation, and risk analysis. I then transitioned into our family-run wholesale plastic goods business as a Wholesale Business Manager, where I led supply chain management, inventory control, vendor negotiations, pricing strategy, business operations, budgeting, and team leadership for over two years.Currently, I work at Amazon as an HR Assistant II (MyHR Live Support Advisor), where I handle employee case management, HR policy support, data accuracy, process improvement, and cross-functional collaboration. My role requires strong analytical thinking, confidentiality, decision-making, and customer-centric problem solving.I have earned professional certifications from:Columbia University, New York online via EdX (Corporate Finance) IIM Bangalore (Financial Accounting & Analysis)Advanced Excel & Microsoft Office (ISO Certified)I am passionate about organizational efficiency, business transformation, strategic decision-making, and performance improvement. With hands-on experience in real-world operations and corporate HR environments, I bring a unique blend of analytical ability, business insight, and operational leadership.I’m seeking opportunities to grow where I can leverage my diverse background to help organizations solve complex problems and improve performance.

Experience

1. HR Assistant Ii

   Amazon

   Oct 2025 — Present · Kolkata, IN

   Provide HR support to employees across multiple functions, resolving queries related to payroll, attendance, leaves, and compliance.• Manage sensitive HR data with confidentiality and accuracy.• Analyze recurring issues and contribute to improving resolution processes.• Deliver high-quality service across phone, chat, and case management systems.

Education

• The Frank Anthony Public School, Kolkata

  ISC, Commerce

• The Heritage Academy 213

  Bachelor of Business Administration - BBA, Business Administration and Management, General