Shamsul Hoda

About Shamsul Hoda

As a Trade Manager with over 14 years of extensive experience, including 9+ years specifically in Global Trade Management and Trade Compliance, I bring a wealth of knowledge and expertise to my role. My career has been dedicated to ensuring seamless, compliant, and efficient international trade operations. At Microsoft, export control classifications (ECCN), licensing, and cross-border trade facilitation. Skilled in managing SAP GTS for classification and licensing, resolving export holds, and ensuring regulatory compliance in a dynamic cloud supply chain environment.Expertise in: Export Classification (ECCN, local classifications) & Licensing US & Global Export Compliance Operations SAP GTS Management & Trade Process Optimization Cross-functional Collaboration (Legal, Audit, Logistics, Supply Chain) Multilingual: English, Chinese (Mandarin), and MalayPreviously at Kyndryl, I manage and maintain compliance with APAC trade laws and regulations, providing expert guidance on international trade and export control matters. My responsibilities include obtaining necessary export licenses, mitigating potential risks, and developing strategies for trade efficiency and cost-effectiveness. I also oversee the secure shipping of hazardous materials and IT equipment, ensuring all regulatory requirements are met and India Special Customs valuation (SVB) fulfillment.Previously, as an Associate Manager at e2open, I handled global import/export compliance, HTS/ECCN classification, and collaborated with various international trade authorities. My role required close monitoring of customs regulations across multiple regions and managing trade compliance for dual-use items and military/defence exports.My background also includes significant experience as a Credit Analyst at Honeywell and an Order Management Analyst at Oracle India Pvt. Ltd. In these roles, I developed strong analytical skills, managed credit risk, and ensured the accurate processing of high-value deals.I hold an MBA in International Business and an advanced diploma in Chinese (Mandarin) language, which complements my expertise in international trade.

Experience

1. Trade Manager

   Microsoft

   Mar 2025 — Present · Bengaluru, IN

   Determine Export Classification Control Number, local equivalent classification control number, Export License requirements and submit License requests.(IN- SCOMET, HK- import/export license, TW- SHTC export permit, MY- STA export permit, CN- Export license-Dual use item)2. Execute, oversee and coordinate US and Global export daily operation tasks related to the Cloud supply chain to ensure smooth cross-border activities. Manage and update SAP GTS with classification and licensing requirements Resolving shipment holds for and provide support for export blocks ensuring SLA is met timely. Implement and improve all trade standard operating process and procedure documents. Provide robust record management, tracking and reporting support for all Export activities 6. Work closely with cross-functional teams, including Controls Monitoring, Legal, Internal Audit, Logistics, and Supply Chain, to ensure uninterrupted support.7. Proficient language skills in Malaysian and Chinese (Mandarin)8. Strong understanding of export control classifications (ECCN), licensing requirements, and trade facilitation.

Education

• Indira Gandhi National Open University

  Post Graduate , International Business

  2018 — 2019

• Indira Gandhi National Open University

  B.T.S, Tourism

  2008 — 2011

• St. Stephen's College, Delhi

  Advance Diploma in Chinese Language, Chinese Language and Literature

  2009 — 2011

• Sikkim Manipal University - Distance Education

  Master of Business Administration (MBA), International Business/Trade/Commerce

  2014 — 2016