Sarafaraz Ahmed

About Sarafaraz Ahmed

Sarafaraz is an accomplished, versatile, and influential professional with 15 years of experience in IT and Semiconductor industry supporting large scale programs and managing risks while achieving overall company goals.He is a highly skilled and proficient Technical Program Manager possessing strong managerial and solid technical expertise. He has an exhaustive experience of working directly with Vice Presidents, Directors, Product Managers, Engineering Managers, and Customers globally. He has experience in managing teams and stakeholders across Asia-Pacific, EMEA and Americas.Known as a performance driven professional with a strong emphasis on improving the customer experience. Focused and persistent under pressure with a reputation for getting things done by leveraging strong people skills and analytical problem solving. A result oriented process advocate and a firm believer in continuous process improvement.Proficient in transforming, building and maturing team that deliver quantifiable business value. Well versed in IT strategy and delivery, IP and SoC development, organizational alignment and implementation, team development, process management and vendor relations. An outstanding communicator who enjoys mentoring and motivating teams to deliver outstanding results. An innovative business partner that places a high value on establishing and growing relationships.

Experience

1. Technical Program Manager

   Intel

   Jan 2016 — Present · Bengaluru, IN

   Helping teams create world-changing technology that improves the life of every person on the planet.

Education

• Bharatiya Vidya Bhavan's

  School Education, Science

  1988 — 2002

• PDA College Of Engineering

  Bachelor of Engineering (BE), Electronics and Communications Engineering

  2002 — 2006

• Visvesvaraya Technological University

  Bachelor of Engineering (BE), Electronics and Communications Engineering

  2002 — 2006

Skills

• Itil
• Incident Management
• Team Leadership
• Business Process Improvement
• Management
• Enterprise Software
• Leadership
• IT Strategy
• Change Management
• Problem Management
• Bmc Remedy
• Servicenow
• Active Directory
• Microsoft Exchange
• Network Troubleshooting
• Computer Hardware Troubleshooting
• Remote Troubleshooting
• Remote Infrastructure Management
• Team Management
• Team Motivation
• Team Building
• Vendor Management
• Supervisory Skills
• Analytical Skills
• Project Management
• Embedded Systems
• Hardware Support
• Microsoft Office
• Vmware Workstation
• Citrix Xenapp
• Citrix Xendesktop
• Voice Mail
• Mobile Applications
• Mobile Devices
• Blackberry Enterprise Server
• Customer Service
• Customer Experience
• Technical Support
• Technical Documentation
• Technical Training