Robiul Hasan
Customer Service Associate @Dollar Tree Stores
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WORK HISTORY
Customer Service Associate @Dollar Tree Stores
ON, CA
Greet customers with courtesy and help whenever they have questions, purchase, and concerns- Use the cash registers, make transactions correctly and take back or replacements- Check the balance of cash drawers and accuracy in payment (cash, debit, credit, coupons)- Keep the checkout room clean, and ensure supplies (bags, receipt paper) are replenished- Arrange displays, stack shelves with stocks and proper labeling and pricing of products- Help with unloading of trucks and replenishing store products- Ensure the safe and orderly shopping atmosphere, as well as discourage loss and theft- Find an amicable solution to customer problems or go to management in case of need- Adhere to all the Dollar Tree policies, procedures, and safety criteria.
EDUCATION
New Government Degree College, Rajshahi, Bangladesh
HSC
International Business University
Master of Business Administration - MBA
Shahid Mamun Mahmud Police Line's School & College, Rajshahi
SSC
University of Rajshahi
Bachelor of Business Administration (BBA)
ABOUT ROBIUL HASAN
As an experienced professional with a strong background in customer service, office administration, and team management, I am committed to delivering high-quality service and support in dynamic work environments. With 7 years of experience in the banking and sales industries, I bring a wealth of knowledge in handling anti-money laundering and combat Terrorist Financing-related issues, complex customer needs, optimizing operational workflows, and ensuring efficiency in day-to-day office functions. Currently pursuing an MBA in Technology, Innovation, and Entrepreneurship, I am continuously expanding my skill set in leadership, business operations, and data management. My expertise includes process improvement, problem-solving, and training and mentoring teams to deliver results that align with organizational goals. I am proficient in MS Office, customer relationship management, and core banking systems, and I take pride in providing personalized, proactive solutions to customers and colleagues alike. I am eager to leverage my skills in administrative support, customer service, and organizational management to contribute to a team-focused role that values operational excellence and customer satisfaction.
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