Rizwi

About Rizwi

Having more than 15 yrs of Experience in Telecom Industry with experiences ranging from Product Management, Business Analysis, Solution Design, Business Assurance etc.Have had the opportunity to work on a variety of Opportunities in Client facing roles from Projects like Customer Experience Management, Business Assurance, Revenue Assurance, Customer Aquisition, International Roaming etc. Good insight to Business Analyst & Product Management functions.Key Responsibilities include Understanding Client\'s Requirements, Business Process Mapping, CR Management, Business Feasibility Study, Gap Analysis, Capturing Business Requirements in BRS,Formulating Solution Approach, Internal Team Evangelizing, Client Training.Have a good working experience in domains such as Customer Experience Management, Service Fulfillment, Service Assurance, Order Management, Inventory Management, Customer Acquisition, International Roaming, Data Clearing etc.Specialties: Business Analysis, Business Assurance, Product Management, Product Lifecycle

Experience

1. Revenue Assurance Specialist

   Tata Consultancy Services

   Sep 2019 — Present · Kolkata, IN

   Responsible for providing Business Assurance capabilities across the Product/ Service Portfolio for Telco Offerings for a prominent UK based Telco.

Education

• Nagpur University

  B.E, Electronics & Telecommunication

  2003 — 2006

• The Frank Anthony Public School,Kolkata

  SSC

  1988 — 2000

• Aligarh Muslim University

  Diploma in Engineering, Electronic Instrumentation

  2000 — 2003

• BITM

  PGDBM, Telecom

  2007 — 2009

Skills

• Partner Management
• Bss
• Oss Bss
• Business Case Modelling
• Team Management
• Requirements Gathering
• Management
• Strategy
• Business Analysis
• Roaming
• Product Evangelism
• Telecommunications
• Requirements Analysis
• Crm
• Vas
• Sdlc
• Customer Relationship Management (Crm)
• Vendor Management
• Market Analysis
• Mobile Devices
• Client Co-Ordination
• International Roaming
• Product Management