Jamil Akhtar

Operations Leader | Lean Six Sigma Green Belt | 15+ Years in Operations,Process Excellence, Stakeholder Engagement & Transformation Projects | Fortune 500 Experience

Role
Manager L, Selling Partner Support Operations at Amazon
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers

About Jamil Akhtar

I am a Lean Six Sigma Green Belt certified operations leader with 16+ years of experience…

Experience

  1. Manager L, Selling Partner Support Operations

    Amazon

    May 2021 — Present · Hyderabad, IN

    Lead operations for NA & EU marketplaces, managing SLA/KPI adherence and process efficiency- Partner with leadership todrive process excellence, transformation initiatives, and operational automation for improved service delivery- Develop team capability plans, succession pipelines, and conduct performancereviews to enhance productivity and talent retention- Collaborate with cross-functional teams to analyze operational gaps and execute improvement projects aligning with organizational goals.

Education

  • University of Calcutta

    Commerce, Business/Commerce, General

    2006 — 2009

Skills

  • Analysis
  • Bpo
  • Vendor Management
  • Sla
  • Customer Relationship Management (Crm)
  • Business Process Improvement
  • Operations Management
  • Microsoft Office
  • Management
  • Service Delivery
  • Business Analysis
  • Team Management
  • Customer Service
  • Business Development
  • Outsourcing
  • Requirements Analysis
  • Green Belt
  • Process Improvement
  • Crm

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Jamil Akhtar — Manager L, Selling Partner Support Operations at Amazon in Hyderabad, TG, IN | Unifers