Hasmatullah
Quality Assurance (Flipkart)||Java || Power App || SharePoint || SQL ||
- Role
- Quality Assurance Specialist at Flipkart
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Hasmatullah
I am a Quality Assurance professional with hands-on experience in e-commerce operations at Flipkart, specializing in process quality, audit, and loss & damage control. I work closely with hub and seller operations to ensure SOP compliance, accurate claim validation, and continuous process improvement.My role involves hub sampling, damage analysis, RCA (Root Cause Analysis), CAPA implementation, and monitoring quality metrics to reduce operational losses and improve overall efficiency. I have strong exposure to seller claim verification (SPF), shipment quality checks, and audit reporting.I am detail-oriented, process-driven, and focused on delivering data-backed quality improvements in fast-paced logistics and e-commerce environments. I am always eager to learn, grow, and contribute to organizations that value operational excellence and customer satisfaction. Core Skills:Quality Audit | E-commerce Operations | RCA & CAPA | SOP Compliance | Damage & Loss Reduction | Seller Claim Verification | Process Improvement | MS Excel
Experience
Quality Assurance Specialist
Dec 2025 — Present · Jaipur, IN
Quality Assurance | Flipkart (FTE)Ensured adherence to Flipkart quality standards across hub operationsConducted inbound and outbound quality checks to identify damaged, defective, or mismatched shipmentsMonitored and analyzed Seller Protection Fund (SPF) cases to identify root causes and process gapsActively contributed to SPF reduction initiatives by improving quality checkpoints and process compliancePerformed regular quality audits and maintained accurate inspection and SPF-related reportsCoordinated with hub operations, sorting, and dispatch teams to resolve quality and SPF-related issuesSupported corrective and preventive actions (CAPA) to reduce losses and improve operational accuracyEnhanced customer and seller satisfaction by minimizing claims, returns, and discrepancies
Education
JIET Group of Institutions Jodhpur
Bachelor of Technology - BTech, Computer Science
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