Asjad Reza
Technical Support Specialist @Concentrix
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WORK HISTORY
Technical Support Specialist @Concentrix
Gurugram, IN
Technical Support Specialist with hands-on experience in assisting customers with product implementation and resolving technical issues through ticket-based support. Skilled in HTML, JavaScript, and API integrations, with a strong understanding of web technologies and frontend debugging.Experienced in analyzing issues, coordinating with internal teams, and delivering clear, solution-focused communication to ensure smooth customer experience. Passionate about web technologies and continuously learning web analytics and optimization tools.
EDUCATION
Jamia Hamdard
Bachelor of Technology - BTech, Computer Science
ABOUT ASJAD REZA
Software Developer at SYMB Technologies, building enterprise solutions with expertise in Next.js, Nuxt.js, AWS, and Bootstrap. Led development for product landing pages, job management interfaces, and a travel insurance pre-quote system. Key accomplishments include implementing secure AWS-based authentication, automating CI/CD pipelines with Bitbucket, and optimizing policy listings with multi-insurer comparisons. Known for delivering responsive designs, dynamic forms, and robust API integrations.My appetite for learning is insatiable, and I am always on the lookout for new things to learn. I am currently honing my problem-solving skills by practicing on platforms such as Leetcode and other similar resources.I am proficient in various programming languages, including Python, Java, and JavaScript. I derive great satisfaction from developing mobile and web applications and have acquired skills in Android and React development.Moreover, I have developed a keen interest in Exploratory Data Analysis (EDA) and Machine Learning and have already started to delve into them.
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