Arshad
Senior Consultant at LTIMindtree | Payment Domain
- Role
- Senior Consultant - System Management at LTIMindtree
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Arshad
As a Senior Consultant at LTIMindtree, I focus on system reliability and operational…
Experience
Senior Consultant - System Management
Jul 2024 — Present · Kolkata, IN
Primary Responsibilities is to provide L1 & L2 support to business and customers.*Demonstrated expertise in troubleshooting by effectively utilizing logs and traces for quick issue resolution.*Successfully managed retail banking operations for a leading bank, including job scheduling, daily batch runs, Resolution of cards and account related issues.*Active participation in Major Incident Management(MIM) calls, Change and Problem management, switch - stay and Patching.*Ability to work 24*7 environments, Preparing root cause analysis, Maintain reports for proactive checks and ensure the action plan.*Proficient in implementing ITIL processes to manage and resolve incidents within SLA.* UAT Testing* Shell Scripting* Database management* PL/SQL
Education
Doranda College
Bachelor of Computer Applications
Doranda college ranchi
BCA, Information Technology
2020 — 2020
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.