Ali
Multilingual German/Dutch|| PMP ||AWS ||CCNA|| ITIL/ IT Manager Support Engineer II AMAZON||EX-BOSCH/BENZ
- Role
- IT Support Engineer Ii at Amazon
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Ali
Multilingual IT SUPPORT Manager with GERMAN C2 and DUTCH LANGUAGE at Amazon development center Bangalore. Handling IT Manager responsibilities for last 3 years mainly focusing on People Management Knowledge Management Project Management Decision Making Capacity Planning Finance and Budgeting. PMP CERTIFIED ITIL CCNA and AWS Solution architect Certified Engineer with RHEL Linux OS good understanding. Project management People management. Earlier as SAP SUPPORT ENGINEER with Robert Bosch GmbH Bangalore was deputed to Mercedes Benz Research and development center Bangalore. Basically, a support to Mercedes multidimensional business using various customized tools such as CISM and helping the SPM and NACOS operation running smoothly Mercedes supply chain management systems. Responsibilities include live resolution and translations of various SAP Modules E. g. Warehouse Sales and distribution, GATP, SUPPLIER AND PLANNING, FICO, PI.The Work requires a lot of analytical and technical skills. TATA Hyderabad as an SAP SUPPORT ENGINEER for a supply chain management system for a giant APPLIED Materials. With AXA BSS BANGALORE, supporting the AXA Germany systems and the issues faced by their users. Responsibilities included the creation of user assigning certain rights deleting certain rights, deleting user editing their details updating their details. All happening through calls or CRM customised tools and other various ticket management systems.
Experience
IT Support Engineer Ii
Jul 2022 — Present · Bengaluru, IN
Education
Maulana Azad College of Engg & Tech.
Bachelor’s Degree, Computer Science
2007 — 2012
SNSDNG BOYS HIGH SCHOOL MADHUBANI
High School, GENERAL, English, Urdu, Hindi, Social Science, Science, Maths
2002 — 2003
Osmania University
German language diploma , German language
2013 — 2014
Vivekananada Institut of Languages Ramakrishna mission Hyderabad
junior diploma German, German language
2012 — 2013
Oriental College Patna
High School, Science (I.Sc), Physics, Chemistry and Maths as core subjects along English Hindi and Urdu as other
2003 — 2006
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