Abuzar Gaffari
SCCM & Intune Specialist | IT Infrastructure Professional | Endpoint Management, OS Deployment, Application Packaging at Wipro Limited
- Role
- Sccm & Intune Specialist IT Infrastructure Professional (Client Estée Lauder Companies) at Wipro
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Abuzar Gaffari
As a dedicated IT Infrastructure Engineer – End-User Computing (EUC) with more than 2…
Experience
Sccm & Intune Specialist IT Infrastructure Professional (Client Estée Lauder Companies)
Mar 2023 — Present · Bengaluru, IN
Working as an SCCM & Intune Specialist at Wipro Technologies, supporting enterprise IT operations for Estée Lauder Companies (ELC). Responsible for end-to-end device management, OS upgrades, and ITSM processes across a large-scale infrastructure.Key Responsibilities & Achievements- Spearheaded the Windows 10 to Windows 11 migration for over devices, ensuring minimal downtime and zero data loss- Managed device provisioning, compliance, and application deployments using Microsoft Intune and SCCM- Created dynamic device collections, deployed applications and patches across production and pilot environments- Troubleshot and resolved user/device issues using LogMeIn and SCCM-based remote tools- Integrated Active Directory with SCCM for OU-based discovery and automated deployments- Handled incident, request, and change management using ServiceNow, maintaining SLA adherence and process compliance- Conducted compatibility testing and led user training sessions post-Windows 11 migration to improve adoption and reduce support load- Ensured deployments met security, compliance, and performance benchmarks through staged rollouts and pre-deployment validations- Enhanced System Efficiency: Improved system performance through effective use of Intune, Nexthink, and build management, leading to optimized IT operations- Increased User Satisfaction: Achieved higher user satisfaction by resolving issues promptly and optimizing system configurations- Streamlined Device Provisioning: Implemented Windows AutoPilot to reduce device provisioning time, contributing to more efficient IT operations- In this role, I am committed to leveraging my technical expertise to support Estée Lauder Companies\' IT infrastructure, driving continuous improvement and delivering exceptional solutions.
Education
Gurunanak Hr. Sec School
Intermediate
2017 — 2019
L.A Garden High School
Matriculation
2016 — 2017
Gossner College Ranchi
Undergraduate
2019 — 2022
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