Scott McQueen

About Scott McQueen

Global security and operations executive with extensive experience building enterprise security programs that protect people, assets, information, and reputation across regulated, multinational environments. Proven success directing high-impact programs for Amazon, Brinks, and multinational partners across APAC, EMEA, and the Americas. Expert in risk governance, operational excellence, supply chain and logistics compliance, and cross-regional leadership. Recognized for building high-performing teams, driving multi-million-dollar cost efficiencies, and championing organizational security at global scale.

Experience

1. Global Operations Manager Amazon Corporate Security

   Amazon

   Sep 2021 — Present · Tokyo, JP

   Drove Amazon Corporate Security (ACS) global programs, ensuring enterprise-wide resilience, compliance, and alignment with business objectives. • Optimized a global guard force program, delivering $3.6M in annual savings through operational model redesign and efficiency initiatives across multiple regions. • Orchestrated the global Return-to-Work (RTO) security strategy for employees, enabling a seamless and safe return to office. Briefed the Chief Security Officer (CSO) daily on incident metrics and program effectiveness. • Spearheaded a cross-functional, multi-region initiative to modernize physical access control for critical infrastructure, transitioning from manual escorts to a scalable technology model projected to yield $15M+ in annual savings while enhancing security posture. • Served as POC for a $380M global guard force RFP, establishing vendor governance, KPIs, and compliance benchmarks to drive consistent service delivery.• Partnered with global security peers to benchmark programs and adopt best practices, enhancing incident response, RSOC performance, and physical security effectiveness.• Built and nurtured a culture of security ownership and collaboration across diverse regional teams, aligning people, processes, and technology to enterprise risk management priorities.• Conducted Prototype Security Audit of Amazon and China Contract Manufacturing Sites, pioneering remote audit solutions. Operational security | Physical and Technical security | Investigations | Audit & Assurance | Crisis Management and Business Continuity | Intelligence | Risk Assessment | Workplace Incident Management | Travel Risk | Prototype Security

Education

• Saïd Business School, University of Oxford

  Chief of Staff, Corporate Diplomacy

• Federal Bureau of Investigation

  Advanced Statement Analysis: Practical Application

• Australian Institute of Business

  Master of Business Administration (M.B.A.)

  2016 — 2018

• Armoured Car Carriers

  Certification: Qualified Firearms, New York State

  2011 — 2012

• Griffith University

  Bachelor of Arts - Language and Linguistics, Language and Linguistics specialising in Japanese Language

  1997 — 1999

• WAVR 21

  WAVR 21 Workplace and Campus Assessment of Violence Risk, Risk Assessment

  2019 — 2019

• Department of Homeland Security

  Certificate: IACSSP, Indirect Air Carrier Standard Security Program

  2011 — 2012

• John E. Reid and Associates

  Interview and Interrogation

• Forensic Interview Solutions

  Certified PEACE Investigations Professional (2019), Investigations

  2019 — 2019

• ASIS GROUP OF SCHOOLS

  ASIS Advanced Investigation Certificate, Investigations

  2018 — 2018

Skills

• Team Leadership
• Leadership
• Security Operations
• Team Building
• Supply Chain
• Personal Security
• Transportation
• Background Checks
• Compliance
• Crisis Management
• Workplace Violence
• Investigation
• Asset Protection
• Negotiation
• Access Control
• Security Awareness
• Corporate Security
• Vendor Management
• Transportation Management
• Private Investigations
• Security Management
• Risk Assessment
• Cctv
• Surveillance
• Physical Security
• Logistics Management
• Project Management
• Risk Analysis
• Emergency Management
• Investigations
• Change Management
• Protection
• Security Training
• Logistics
• Training
• Fraud
• Operations Management
• Executive Protection
• Close Protection
• Security