Matthew Coleman

About Matthew Coleman

With over 20 years of experience in the IT industry, I am passionate about helping our clients leverage technology to increase productivity and network security. As the Director of Managed Services at Centriworks, I lead a team of professionals who deliver customized and reliable IT solutions that meet the needs and challenges of our clients. My core competencies include consultative selling, business strategy, document imaging, IT management, and sales operations.My career has been driven by two principles: never be outworked and never accept the status quo. I always strive to lead by example, to learn new skills, and to improve my knowledge and expertise in an ever-changing technological landscape. I have earned multiple certifications, such as Certified Document Imaging Architect, Fiery Certified Professional, and CHAMPS IT Services Certification, which demonstrate my commitment and proficiency in providing high-quality IT services. I also enjoy collaborating with our clients and partners, as well as mentoring and coaching our staff, to achieve optimal results.

Experience

1. Director of Managed Services

   Centriworks

   Jan 2019 — Present · Knoxville, TN, US

   I lead a team of professionals whose goals are to help make technology work for our clients. It is our aim to relieve the headaches associated with downtime and the frustrations of poorly or un-managed IT. In our view of the world, we will take care of your technology, while you take care of your customers.

Education

• Pellissippi State Community College

  Associate of Arts and Sciences (AAS), Psychology

  1997 — 1999

• University of Tennessee, Knoxville

  Bachelors, Psychology/Business Administration

  1999 — 2002

Skills

• Digital Printing
• Strategic Planning
• Team Building
• Management
• Social Media Marketing
• Managed Services
• Document Management
• Crm Databases
• Project Management
• Solution Selling
• Capital Equipment
• Marketing Strategy
• Business-to-Business (B2b)
• Client Relations Skills
• Sales Process
• Leadership
• Training
• New Business Development
• Customer Relationship Management (Crm)
• Direct Sales
• Sales Operations
• Customer Retention
• Managed Print Services
• Enterprise Software
• Microsoft Office
• Sales
• Sales Management
• Customer Service
• Crm
• Sales Presentations
• Marketing
• Project Planning
• Business Development
• Cold Calling
• Selling
• Team Leadership
• B2b
• Account Management
• Change Management