Mostafa Chavosh
Service Delivery Team Manager @Ocado Group
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WORK HISTORY
Service Delivery Team Manager @Ocado Group
GB
Team Manager / Site Health & Safety Lead | Ocado PLCHealth & Safety Leadership: Drive a robust safety culture by chairing site forums and maintaining rigorous compliance with UK legislation, including RIDDOR, COSHH, and CDM. Consistently deliver outstanding internal audit results through meticulous documentation and proactive risk governance.Project & Systems Innovation: Successfully led the transition of Challenge 25 refresher tests to a new online system. This initiative streamlined internal training processes and delivered significant operational cost savings while ensuring continuous regulatory compliance.Fleet & Logistics Management: Oversee lifecycle asset management and statutory inspections for a large-scale transport fleet. Ensure all site facilities and vehicles meet stringent legal requirements and operational readiness standards. HR & People Operations: Expertly manage the full employee lifecycle, from high-volume recruitment and onboarding to complex employee relations (ER) and performance management. Focus on fostering engagement and leading transparent disciplinary and grievance processes. Stakeholder Management: Lead high-stakes operational projects and manage complex external contractor relationships, ensuring all SLAs and contractual risk controls are exceeded. Provide strategic updates to senior leadership to drive continuous improvement. Ocado Council Representative: Act as a key internal influencer, bridging the gap between frontline teams and senior management to shape site policy and culture.
EDUCATION
University of Westminster
Bachelor's degree, Digital Imaging
Rah e Danesh
Mathematics and Physics Diploma
School of Computer Science
Computer Programming Diploma
ABOUT MOSTAFA CHAVOSH
A highly accomplished and versatile Senior Operations Leader with over 10 years of dedicated tenure at Ocado Group. I offer a unique blend of high-stakes logistics management, rigorous health and safety governance, and comprehensive human resources expertise. My career is defined by a proven ability to lead large-scale teams through complex operational shifts while maintaining a relentless focus on safety, compliance, and cost-efficiency. I possess a deep understanding of Ocado’s proprietary technology and supply chain, making me uniquely positioned to drive internal strategic initiatives.Currently advancing my technical expertise through the NEBOSH National Diploma, I bridge the gap between ground-level operational execution and senior-level strategic planning. My core strengths include:Fleet & Project Management: Expert in lifecycle asset oversight and statutory compliance. I have successfully delivered operational projects that achieved the highest possible outcomes and optimized site efficiencies.Health & Safety Leadership: A champion of safety culture who consistently delivers outstanding internal audit results. I am proficient in RIDDOR, COSHH, and CDM regulations, with extensive experience chairing safety forums and conducting root-cause incident investigations.HR & People Development: Skilled in the full employee lifecycle, including high-volume recruitment, performance management, and complex employee relations (ER). I have a track record of improving staff retention by fostering engagement and leading fair, transparent disciplinary and grievance processes.I am a proactive communicator and stakeholder manager, adept at negotiating SLAs with external contractors and translating complex regulatory requirements into actionable site policies. I am now seeking to leverage my decade of Ocado experience to transition into a specialised role where I can deliver measurable impact in Fleet Delivery, H&S Governance, or HR Advisory.
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