Mira Sherman
Product Quality and Trust Analyst at Avanlee Care
- Role
- Product Quality and Trust Analyst at Avanlee Care
- Location
- Billings, MT, US
- LinkedIn followers
- 500 followers
About Mira Sherman
As a product specialist at Avanlee Care, I apply my MA in Organizational Communication and my expertise in UX research, QA testing, and customer experience to create and improve healthcare products and services that meet the needs and expectations of users and clients. I have over two years of experience in this role, and I have contributed to several projects that enhanced the usability, functionality, and accessibility of Avanlee Care\'s digital platforms and solutions.My core competencies include conducting user research, designing surveys, performing ethnographic research, analyzing qualitative data, reporting bugs, testing features, creating and maintaining training and development materials, and managing Zendesk. I am passionate about talking to people, learning from their feedback, and making things better. I also enjoy writing and editing website copy, blog posts, and social media posts, as well as developing marketing materials. I am always eager to learn new skills, tools, and methods to enhance my professional growth and deliver value to my team and organization.
Experience
Product Quality and Trust Analyst
Dec 2024 — Present
Education
Rocky Mountain College
Bachelor of Arts (B.A.) | 3.6 GPA | Deans List | Cum Laude, Communication Studies
2014 — 2017
University of Montana
Master of Arts - MA | 3.8 GPA | Dean's List | Cum Laude, Organizational Communication
2017 — 2019
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