Beverly McLean
IT Manager - Contracts, Vendor Relationship and Change Management @Holt Renfrew
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WORK HISTORY
IT Manager - Contracts, Vendor Relationship and Change Management @Holt Renfrew
Reporting into VP IT, specializing in managing all technology contracts which include governance to support the SLA / KPI vendor performance and financial targets- Managing the IT budget with stretch targets to seek opportunities to consolidate, optimize and or reduce cost- Managing the Change Advisory Board to ensure minimal impacts of changes and to maintain compliance requirements and respond to audit controls- Special assignment to transition the new SAP ERP and Ecommerce applications into operations and a production support model. Established new vendor relationships with governance; negotiated new support contracts with measurable SLA and Key Performance Indicators; and assess skill gaps and implement a training program for IT resources.
EDUCATION
Acadia University
Computer Science
SKILLS
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