Raquel L. McLaughlin

About Raquel L. McLaughlin

STRATEGIC OPERATIONS & TRANSFORMATION LEADERPMO Leadership | Business Analysis | Federal Modernization | Executive EnablementOperationally driven leader with 18+ years of experience bringing structure to complex, high-visibility federal and enterprise initiatives. Recognized for translating ambiguity into organized execution, strengthening governance frameworks, and enabling executive decision-making through disciplined documentation, process rigor, and stakeholder alignment.Trusted advisor to senior leadership in fast-moving, politically sensitive environments. Known for anticipating needs, solving independently, and building scalable systems that maintain integrity while accelerating results.

Experience

1. Program Manager & Pmo Lead Optn Modernization Initiative

   PCI Technology & Mission Solutions Sector

   Feb 2025 — Present · Fairfax, VA, US

   PCI / Poarch Creek Indians. Leading modernization of the U.S. Organ Transplant System while simultaneously directing the internal PMO — playing dual roles in advancing federal health modernization and building internal delivery capability.

Education

• University of Massachusetts Amherst

  Bachelors of Arts, Anthropology

  1986 — 1990

• University of Massachusetts Amherst

  Master of Business Administration - MBA, Health/Health Care Administration/Management

  2010 — 2012

Skills

• Public Speaking
• Business Analysis
• Strategy
• Writing
• Advertising
• Magazines
• Sales
• Customer Service
• Strategic Planning
• Publishing
• Research
• Project Management
• Marketing
• Process Improvement
• Program Management
• Business Process Improvement
• Event Management
• Training
• Leadership
• Press Releases
• Social Media
• Public Relations
• Team Building
• Management
• Consulting
• Marketing Strategy
• Social Media Marketing
• Market Research
• Business Process
• Voice Over