Megan Clarke
Communications Operations Senior Manager @Lincoln Financial
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WORK HISTORY
Communications Operations Senior Manager @Lincoln Financial
Radnor, PA, US
Manage enterprise communication platforms supporting business operations across cross-functional teams- Led workflow improvements and digital platform optimization as Product Owner for a SharePoint intranet, increasing employee engagement and reducing content fatigue- Championed operational efficiency by designing scalable process frameworks, streamlining cross-platform communications, reducing employee content fatigue, and increasing newsletter click-through rates by 15%- Directed continuous improvement programs by analyzing operational data and user feedback, enabling iterative enhancements to workflows and digital platforms that increased productivity and communication effectiveness- Negotiated vendor contracts and managed budgets, achieving over $130K in cost savings- Developed operational dashboards to monitor KPIs, support data-driven decision making, and ensure alignment with strategic business goals- Led and developed junior staff to enhance operational capabilities and succession planning.
EDUCATION
University of Delaware
Bachelor of Science (B.S.)
ABOUT MEGAN CLARKE
When organizations scale, operations often struggle to keep up. Workflows fragment…
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