Nicole M.
User Experience and Product Designer | Social Impact Strategist
- Role
- Lead Advisor, Product Management, User Experience at Save the Children US
- Location
- Washington, WA, US
- LinkedIn followers
- 500 followers
About Nicole M.
Leveraging 15+ years of experience navigating complex challenges in the nonprofit and civic sectors, I blend my design philosophy with my experience in strategy and stakeholder engagement to design solutions that hit the sweet spot of user and business needs. My experience in CX and love of psychology brings a deep understanding of human behavior to projects, while my skills in storytelling and client management will bring any stakeholder along on the journey.
Experience
Lead Advisor, Product Management, User Experience
Feb 2022 — Present · Washington, DC, US
As part of the UX team, establish UX and human-centered design principles within the organizational project framework and create SOPs, templates, and standardization across the UX portfolio- Actively advises on product management best practices to guide the technology division\'s transition from a project-based waterfall structure to product-based agile principles- Onboarded the technology division to Jira for project and day-to-day management through four pilot groups to establish a customized workflow and standardized data outputs- Supports the Finance, HR, and Legal divisions on projects that eliminate manual processes and optimize efficiencies through technology enhancements- Current projects: enhancing the travel management ecosystem; transformation of the end-to-end procurement process
Education
University of Virginia
B.A., Sociology, Advertising
Stanford University Graduate School of Business
Executive Program in Social Entrepreneurship
2015 — 2015
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