McKinlee Madsen

About McKinlee Madsen

I am a driven and passionate professional who helps international businesses successfully and efficiently drive projects. I understand how important a beautiful, easy customer experience is in today’s world and I use this knowledge to drive improvements that will make the online experience as simple as possible for customers. I have a deep dedication to creating flawless customer experiences and I do so by having meaningful interactions with these customers. These interactions are facilitated by excellent written and verbal communication skills, particularly when it comes to cross-cultural communications. International business is my passion, and I have successfully implemented numerous software projects throughout the Asia Pacific region. Through diligent efforts and meticulous project management, I have been able to significantly improve customer satisfaction in several different countries. Creating a positive consumer experience is what fuels me, and I achieve this by delivering impactful software projects in a timely manner. I bring great organization and attention to detail to each project that I work on, leading to an efficient, customer-satisfying outcome. Product management is a strength of mine and I have several years of experience in software project management and deployment. Additionally, I bring impactful leadership skills to the table. I have a proven ability to motivate and develop efficient, powerful teams. I find great satisfaction in mentoring and assisting my team members in order to create cohesive, productive teams.

Experience

1. Senior Engineering Program Manager

   Qualtrics

   Apr 2022 — Present · Provo, UT, US

   Developed playbook organizing critical merger and acquisition tasks to ensure integration is efficient and successful- Managed M&A projects and tasks to ensure a quality outcome & improved business value- Delivered programs that support strategic initiatives while partnering with multiple cross functional stakeholders- Promoted developer efficiency by establishing processes that help communication and planning internal to Engineering-Implemented processes to ensure alignment, scalability, & coordination across multiple business resources-Collaborated with multiple cross-functional business partners to define & document requirements, as well as prioritize requests-Proactively identified areas for system or process improvements by analyzing end user & business partner feedback & requests

Education

• Utah Valley University

  Master of Business Administration - MBA, Management

  2022 — 2024

• Utah Valley University

  Bachelor of Science - BS, International Business Management

  2017 — 2021