McKenzie Hafer
Director- Best Buy @ Verizon | Critical Thinking, Management
- Role
- Senior Manager at Verizon
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About McKenzie Hafer
With over 18 years at Verizon, I have developed expertise in critical thinking, management, and organizational skills while leading multiple consumer sales teams. As Director of Best Buy at Verizon, I support and drive sales strategies, fostering a customer-centric approach and ensuring the success of our teams. My leadership is rooted in creating a culture of collaboration, employee development, and business growth. By empowering teams to excel, I aim to enhance both employee experience and customer satisfaction, contributing to the overall success of Verizon.
Experience
Senior Manager
Jan 2024 — Present
Education
Miami University
Bachelor of Education (BEd), Elementary Education and Teaching
1997 — 2002
Skills
- Telecommunications
- Sales
- Sales Process
- Customer Experience
- Direct Sales
- Customer Retention
- Customer Service
- Cold Calling
- Sales Management
- Account Management
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