McKenzie Davis

Customer Expertise Insight Architect @Zappi

Edinburgh, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2022 — Present

Customer Expertise Insight Architect @Zappi

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The Customer Expertise team offers specialist expertise skills to our customers to enhance their experience and usage of Zappi and to act as a service layer beyond the self-service platform. This team provides services for customers throughout their journey with Zappi, from set up and throughout the whole lifetime where there is a specific requirement for this expertise.\\\\nAs an Insight Architect within the Customer Expertise function I am a platform subject matter expert providing expertise to help our customers unlock learnings from their data on Zappi.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

EDUCATION

2014 — 2016

Florida State University

Bachelor of Science (BS), Marketing, concentration in Business Analytics

2013 — 2014

Santa Fe College

Associate's degree, Business Administration and Management, General

SKILLS

Social MediaQualitative ResearchCustomer ServiceMicrosoft OfficeMarketingSocial Media MarketingPowerpointTime ManagementBusiness IntelligenceLeadershipConsumer InsightQuantitative ResearchData MiningMarket ResearchMicrosoft WordMicrosoft ExcelR ProgrammingMarket AnalysisSasAnalysisSpssDatabases

ABOUT MCKENZIE DAVIS

Research geek supporting MarTech/ResTech advances in advertising and innovation testing;…

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McKenzie Davis — Customer Expertise Insight Architect at Zappi in Edinburgh, GB | Unifers