Ben McKay
Head of Services @Gravitas Services
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WORK HISTORY
Head of Services @Gravitas Services
Manchester, GB
I currently lead Gravitas’ Services division, overseeing the entire sales process, from initial consultation and bids/tenders to contract negotiations, and overseeing project delivery. I work closely with organisations to gain an in-depth understanding of their business objectives and requirements, leveraging my technical knowledge and project team to shape a bespoke solution around their needs. During project delivery, I serve as the main point of contact for clients and oversee the delivery process. I work closely with a Project Manager and technical experts to ensure clear communication, regular updates, and necessary reporting, ensuring the project is delivered on time and to a high standard. After project completion, I facilitate closure and ensure a smooth handover to internal teams.
EDUCATION
The University of Manchester
Geography & Geology, Geological and Earth Sciences/Geosciences
Notre Dame Catholic Sixth Form College
Geography, Economics, Human Biology
SKILLS
ABOUT BEN MCKAY
I lead Gravitas’ Services division, focusing on delivering tailored solutions to clients through Statements of Work. I oversee the sales process—from initial consultation and bids/tenders to contract negotiations—and oversee project delivery.With over 8 years’ experience supporting clients through outcomes-based project solutions and interim resources, I’ve built up my expertise mainly in the Public Sector, where I’ve led specialist teams across a range of areas. This background has given me a strong understanding of various sectors, allowing me to consult effectively on project delivery and shape solutions to fit your needs. My experience includes: Higher Education: Student Systems (Tribal SITS, Ellucian Banner, TechnologyOne, U4SM, CampusSolutions, Quercus), Timetabling & Scheduling (Scientia, CELCAT), LMS/VLEs (Canvas, Moodle, Blackboard), Statutory Returns (HESA, HESES)🩺 NHS: Healthcare Systems (Digital Pathology, LIMS, PACS, EPR, PAS, RIS, EDRMS, etc.), EHR Platforms (Cerner, Epic, System C), IT Infrastructure/Networking, Patient Portals and Apps, Analytics Local Government: Social Care Case Management Systems (LiquidLogic/ContrOCC, Mosaic, CareDirector), ERP Systems (Unit4, Oracle, SAP), Revenues & Benefits, Document Management Systems, Workforce Management Social Housing: Housing and Asset Management Systems (Aareon, Orchard, Northgate/NEC, Civica UH/CX, MRI Software, Castleton), Tenant/Resident Portals, Repairs & Maintenance Software (Kirona, Oneserve) Data/Business Intelligence: Data Warehousing (Azure, Amazon Redshift, Google BigQuery, Snowflake), Reporting/Dashboarding (Power BI, Tableau), Data Integration (Talend, MuleSoft, Boomi), Data Science/AI, Data Governance Transport: Smart Ticketing Systems, Fleet Management, Intelligent Transport Systems, GIS (ArcGIS, QGIS), Transport Planning Software Microsoft Dynamics: CRM/CE (Customer Engagement, Marketing, Sales, Customer Service), F & SCM (Finance & Supply Chain Management), BC (Business Central), NAV, AX, Power Platform (Power Automate, Power Apps, Power BI), Azure Integration, Field Service Transformation: PMO, Project Management, Business Analysis, Change Management, Training/L&D, Organisational DesignIf you’re working on a project and think I could help, feel free to reach out at b••••••@gravitasgroup.com!
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