Michael Citrigno
VP and GM, Professional Services and System Integration Engagement, North America
- Role
- Vice President, Professional Services at Advanced Media Technologies, Inc.
- Location
- Southampton, PA, US
- LinkedIn followers
- 500 followers
About Michael Citrigno
Accomplished Professional with over 30 years of experience in Voice, Video, and Data testing and deployment. Expert in reducing project costs, building highly effective teams, and motivating employees. One of a team of five, with oversight of a $60 million budget, charged with planning all aspects of a complete end-to-end test facility with a converged Test group consisting of Voice, Video, and Data solutions-based Test Teams. Reduced equipment costs on the Test Team project by over and saved on consulting labor, through vendor negotiations. As Pre-Production Test Manager, built a team that reduced time to market for change requests by 40%, and increased productivity by 45%. For 22 months, this team achieved a backlog of zero on testing processes and met 100% of testing deadlines. Comcast 2004 Committed to Excellence Award Winner. Fluent in Italian.Specialties: Research and Development, Quality Control, Cost Benefit Analysis, Policy Planning and Implementation, Risk Assessment and Impact Analysis, Contingency Planning, Technical Specifications Development, Team Leadership
Experience
Vice President, Professional Services
Advanced Media Technologies, Inc.
Aug 2012 — Present
Results-driven, dedicated, and accomplished professional offering more than 30 years of experience in the telecommunications field; armed with extensive background in providing expert leadership for accomplishing company goals. Proven track record of successfully interacting with both internal and external customers in order to accomplish a common deliverable that always exceeds expectations. Highly knowledgeable in voice, video and data testing and deployment with proficiency in decreasing project costs, building highly effective deployment teams, and motivating employees. Armed with outstanding communications, management, organizational, interpersonal, and problem-solving skills. Well-versed in English and Italian languages.Provide Engineering, Consulting and Deployment of Broadband Interactive Services to the telecommunications community with a wide range of experience from architecture design and implementation management to large data analytics and process improvementHighlights-Assist in successful client engagements by supporting large, complex projects. Act as a trusted adviser for key clients to members of technical staff and provide technical guidance on project engagements-Service sales, sales support, and account management successfully growing revenue by promoting and representing products and services for enterprise hardware and software with technology support.
Education
Drexel University
Mechanical Engineering
1988 — 1989
La Salle University
Bachelor of Business Administration (B.B.A.), Business, Computer Science
1989 — 1995
Skills
- Ip
- Network Engineering
- Quality Management
- Microsoft Technologies
- Wireless
- Telecommunications
- Test Cases
- Vod
- System Deployment
- Fiber Optics
- Motorola Hardware
- Wifi
- Tcp/Ip
- Optical Fiber
- Iptv
- Ivr
- Network Architecture
- System Testing
- Cost Benefit
- Routing
- Test Planning
- Telephony
- Set Top Box
- Contingency Planning
- Snmp
- Ethernet
- Broadband
- Switches
- Testing
- Peoplesoft
- Computer Network Operations
- Sip
- Agile Methodologies
- Management
- Mpls
- Specifications
- Ss7 Protocol
- Voip
- Dsl
- Unix
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