Hayley McIntosh

About Hayley McIntosh

I am currently a Principal Technical Program Manager at Amazon Web Services working in EC2 Capacity & Forecasting. EC2 Capacity & Forecasting is made up of different teams that work across a variety of domains, enabling our customers to launch millions of EC2 instances every day. I\'m responsible for managing the lifecycle of complex cross-functional programs, driving technical change management to impact an organization’s ability to move quickly and react to customer demand.I am a highly organised individual who interacts with clients and sales teams on a regular basis. I have a solid background in development in Python, however my passion lies in technical change management through collaboration between customers and developers to build improved products and services.I feel I have developed strong analytical skills over the course of my career and have through my involvement in planning projects and new products refined my understanding of planning and strategy. I believe that I have a rather rare set of talents, combining good coding ability with enthusiasm, dedication and remarkable organisational ability. Over the years I have proved my ability to work in a team and to lead in stressful situations. Business Development: Product specification, Organisation skills and resource analysis, product presentations, procedure and system developmentClient Relationship Management: Maintaining relationships with clients, ensure all requirements are correctly understood, catered for and clients needs are satisfied.Project Management: Start to finish management of projects including project scoping, technical specification, planning, team management and report-back.Product Development: Feature specification, testing, software development management, technical documentation and training.

Experience

1. Principal Technical Program Manager

   Amazon Web Services (AWS)

   Apr 2022 — Present · Arlington, VA, US

Education

• Rustenburg High School for Girls

  High School

  1998 — 2002

• University of Cape Town

  PhD, Atmospheric Science

  2009

• University of Cape Town

  BSc, Information Technology

  2003 — 2005

• University of Cape Town

  MSc, Atmospheric Science

  2007 — 2008

• University of Cape Town

  BSc(Hons), Computer Science

  2006 — 2006

Skills

• Shell Scripting
• Proposal Writing
• Project Management
• Databases
• Data Analysis
• Computer Science
• Product Management
• Software Engineering
• Java
• Requirements Analysis
• Functional Specifications
• C++
• Applied Mathematics
• Programming
• Postgresql
• Software Development
• Python
• Latex
• Event Planning
• Bash
• Climate Modeling
• Research
• Team Management
• Matlab
• Technical Documentation
• Sql
• Linux
• Technical Writing
• Requirements Gathering
• Software Design
• Strategic Planning