M Chris Heng

About M Chris Heng

Full-Lifecycle Operations Strategist | Advanced Manufacturing, RF Electronics & Global Trade Compliance I manage the complete End-to-End (E2E) Supply Chain, bridging the gap between micron-precision shop floor production and high-level global trade strategy for highly regulated medical, scientific, and telecom sectors. Commercial Leadership & Global Operations: • Dual-Perspective CM Expertise: Unique \"360-degree\" experience managing buyer-side procurement for global CMs and vendor-side high-precision machining for Tier 1 & 2 clients. • Global Logistics: Expert in managing international inventory hubs and \"Last Mile\" logistics for overseas subsidiary and customers. • Strategic Negotiation: Direct oversight of global vendor relations, personally vetting domestic partners on-site and conducting international negotiations via global digital platforms. Quality & Systems Authority: • ISO 9001 QMS Architect: 25 years of experience. In mentored by the Michelin North America Intl. Quality Manager to establish a ground-up QMS (serving Michelin and Ericsson). • Technical Author & Auditor: ISO Internal Auditor (certified 2002). Expert in writing Quality Manuals and SOPs to ensure rigorous procedural compliance. Advanced Manufacturing & Production Mastery: • Micron-Precision Machining: Production oversight for Medical Imaging (Mammogram X-ray) and industrial gas laser systems. • Tier 1 & 2 Workflows: Expertise in machining high-precision components from solid stock for Michelin and secondary machining on die-castings for Ericsson telecom infrastructure. • RF Electronics & Double-sided wireless PCBA: Management of electronic assembly (FPGAs/ICs) and final quality inspections. Global Trade & Regulatory Compliance: • Compliance Expert: Deep expertise in BIS (EAR) for dual-use technologies. • Proactive Security: Worked with ITAR-level security standards for RF technology, vetting CM partners for data protection. • Documentation: Managing End-User Statements, HTS classification, and customs compliance for EMEA, APAC, and LATAM markets. Leadership & Credentials: • Finals Judge, MIT Student Innovation Competition (Supply Chain & Tech Startups). Board of Directors, APICS / ASCM Mass Minuteman Chapter. • APICS / ASCM CPIM Candidate. • Featured Panelist, NESCON 2026. Authorized Agent, Henscor Inc. Master’s Candidate, UPenn. Core Competencies: E2E Supply Chain Optimization | Strategic Sourcing | Vendor Contract Negotiation | Quality Assurance (QA/QC)| NPI Management | P&L Oversight | Export Controls | Manufacturing Engineering.

Experience

1. Authorized Agent

   Henscor Inc

   Oct 2025 — Present · Greenville, SC, US

Education

• University of Southern California

  Bachelor of Science (B.S.)

• University of Pennsylvania

  Master's degree

  2024

Skills

• Operations Management
• Crm
• Procurement
• Leadership
• Supply Chain Management
• Retail
• Strategy
• Lean Manufacturing
• Product Management
• Iso Standards
• Software Documentation
• Market Research
• Social Media
• Merchandising
• Product Development
• Entrepreneurship
• Team Building
• Management
• Supply Chain
• Sourcing
• Social Media Marketing
• Manufacturing
• Inventory Management
• Salesforce
• Contract Negotiation
• Start-Ups
• Purchasing
• Process Improvement
• Project Management
• Process Engineering
• Business Development
• Negotiation
• Logistics Management
• Microsoft Office
• Sales
• Quality Management
• Vendor Management
• Global Sourcing
• Customs Regulations
• Salesforce.com