Mayur Chimurkar

About Mayur Chimurkar

Certified Salesforce Consultant with eight years of Salesforce experience and twelve years of industry experience across Consulting and Customer Service with strong stakeholder and business user engagement Specialization: Salesforce Sales Cloud | Salesforce Service Cloud | Salesforce Community Cloud | AppExchange Partners | Salesforce Application Build | Salesforce Advanced Administration | Team Operations Management | Consulting | Project Management | Strategic Planning | Executive Communication | Business Analysis | Process Improvement | Financial Modelling | Technical Support

Experience

1. Senior Salesforce Consultant

   CloudMasters

   Apr 2015 — Present · Boston, MA, US

   Assisted Solution Architects and the client through the Systems Development Life Cycle (SDLC), requirements gathering, analysis, design, testing, integration, acceptance and customer support in a hybrid waterfall and agile environment- Acted as the Salesforce administrator for multiple clients with users ranging from 5-1500- Built custom objects to manage Opportunity assignment based on Geography, built custom fileds and applied FLS to them- Customized Profiles, Permission Sets, Roles and Responsibilities, and Public Groups to manage data access- Built Validation rules to prevent unauthorized users from making changes to records and prevent users from skipping business process steps- Built Workflows and Process Builders to automate certain processes, updated related fields and trigger API calls- Managed the technical process of layout customization, navigation and translation of user stories into acceptable enhancements- Conducted mass data migration, manipulation, analysis and clean up using Data Loader- Created and managed Salesforce reports and dashboards- Worked with other consultants on issues and bug fixes during user acceptance testing- Created training material according to the user stories and customization in salesforce- Deployed successfully tested environment from sandbox to production using change sets and performed smoke testing to fix any bugs in production- Handled service issues and questions from relevant stakeholders - Salesforce consultant with successful end to end implementation in internal and customer facing environment- Experience with Salesforce functional implementation and configuration- Performed testing on implemented solutions and assisted clients with UAT- Excellent understanding of force.com domain/AppExchange and Salesforce development life cycle- Project management of internal and customer facing technology implementations on time and on budget - Business analysis to gather and analyze client requirements

Education

• GVM

  High school

  1987 — 1997

• Bhonsla MIlitary School

  Senior secondary certificate, Military Operational Art and Science/Studies

  1997 — 1999

• Baba Nanak Sindhi Hindi Jr. College

  HSC, Science

  1999 — 2001

• All India Shivaji Memorial Societys College of Engineering, Pune

  BE, Electronics

  2001 — 2009

• Hult International Business School

  Master of Business Administration (MBA), Business Administration, Management and Operations

  2013 — 2014

Skills

• Process Improvement
• Management
• Technical Support
• Business Analysis
• Salesforce.com Consulting
• Salesforce Service Cloud
• Strategic Planning
• Quality Center
• Business Intelligence
• Quality Management
• Powerpoint
• Consulting
• Team Leadership
• Salesforce.com Administration
• Customer Relationship Management (Crm)
• Data Analysis
• Business Strategy
• Troubleshooting
• Six Sigma
• Salesforce.com
• Istqb
• Crm
• Project Management
• Team Management
• Quality Assurance
• Business Process Improvement
• Training
• Testing
• Microsoft Office
• Salesforce.com Implementation
• Management Consulting
• Salesforce Sales Cloud
• Strategy
• Salesforce Training
• Leadership