Melissa Childers

About Melissa Childers

As the Director of Field Talent Acquisition at Warby Parker, I lead a team of recruiters to attract and hire top talent for our retail, optical, and optometry roles across the US and Canada. I have over 15 years of experience in talent acquisition, employer branding, and performance management, with a focus on the retail industry.I am passionate about creating and executing effective talent strategies that align with our business goals and culture, and that reflect our core values of creativity, collaboration, and fun. I partner with senior leaders, hiring managers, and marketing teams to develop and promote our employer brand, enhance our candidate experience, and optimize our sourcing and hiring processes. I also leverage data and analytics to measure and improve our talent outcomes and retention.

Experience

1. Director, Field Talent Acquisition

   Warby Parker

   Apr 2022 — Present

   Scale strategic and operational TA functions, integrating technology and analytics to drive significant business outcomes and operational efficiencies.Direct the creation and continuous improvement of sourcing, networking, and recruitment strategies across all markets.Champion ongoing process improvement initiatives, enhancing and standardizing diverse and inclusive competency-based interviewing practices across the organization.Audit and redesign of TA resources and guides, supporting over 300 hiring leaders by providing clear and efficient tools for utilizing Oracle Reruit ATS, conducting interviews, extending offers, and executing sourcing strategies.Oversee the implementation and utilization of Oracle Recruit ATS and CRM platforms to build and scale TA processes, ensuring efficient candidate management, proactive talent pipelining, streamlined workflows, and enhanced reporting capabilities for improved decision-making. Own and effectively utilize LinkedIn and Indeed for talent sourcing.Develop and implement metrics dashboards, providing reliable and standardized reporting on key metrics such as candidate flow, sourcing effectiveness, cost-per-hire, and offer acceptance rates. Ensuring data accuracy and enabling data-driven insights for strategic decision-making and continuous improvement of TA processes and programs.Cultivate and maintain effective relationships with stakeholders and cross-functional partners, ensuring alignment on TA strategies and fostering a collaborative environment to achieve business objectives.Provide leadership and development to a team of six TA professionals (two managers and five TA partners), supporting recruitment for retail, optician, and optometry roles across existing and new store locations, fostering a high-performing and engaged team.Create an unmatched experience networking with schools, industry partners, and associations, establishing a formalized event strategy for optometrist and optician recruitment.

Education

• Bowling Green State University

  BS, Education

• Naperville Central High School

  HS Diploma

Skills

• Human Resources
• Leadership
• Applicant Tracking Systems
• College Recruiting
• Employee Training
• Management
• Retail
• Succession Planning
• Onboarding
• Recruiting
• Interviewing
• Talent Acquisition
• Sourcing
• Inventory Management
• Hiring
• Employee Relations
• Interviews
• Sales