Mazen Chanouha

Senior Information Technology Program Manager @TELUS Health

Toronto, ON, CA

Led a large-scale M365 tenant-to-tenant migration for users, overseeing mailbox transitions, identity synchronization, and change management strategies• Identity solution for post-acquisition: Managed the design and implementation of an identity solution that updates the access provisioning (using Saviynt tool), consolidation of accounts and export/import into Azure Active Directory• Technology integration of an acquisition: Assessed the IT landscape of an acquired company and built a migration plan for AD, email and other core business applications• UPN change project: Managed the domain change of user login for an acquired company (5700 employees), entailing the discovery of company applications, assessing the impact of the change, testing and cutover.• Google Workspace domain transfer project: Managed migration of a company from one domain to another, enhancing collaboration post-acquisition.• Hardware refresh project: Planned and executed hardware refresh for a mission-critical business application (HPE NonStop), including the migration of 4 environments and decommissioning.• Email solution implementation: Led rebranding of email addresses for 5700 employees, involving routing and forwarding rule setup.

American University of Beirut

B.Eng., Computer & Communications