Margaret Chang
Operations Support Manager at Iterable
- Role
- Senior Support Operations Manager at Iterable
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Margaret Chang
Several years of experience implementing and supporting Management applications for various industries. Strong background in Business Process Improvement, functional design and development, testing, training, and support of CRM systems. Proven success leading all phases of project life cycle from planning and design through implementation and support. Adept at developing, maintaining, and expanding business relationships with clients using consultative and Business Analysis skills to achieve win-win results and drive bottom line results.
Experience
Senior Support Operations Manager
Nov 2025 — Present
Education
UCLA Anderson School of Management
Master of Business Administration (MBA), Computer/Information Technology Administration and Management
2015 — 2018
UCLA
Bachelor of Science, Mathematics/Economics; Computing
2003 — 2007
Skills
- Program Management
- Microsoft Office
- Strategy
- Business Process
- Consulting
- Testing
- Business Process Improvement
- Analysis
- Sdlc
- Project Management
- Management
- Business Analysis
- Process Improvement
- Business Intelligence
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