Martin Chaney
Digital Transformation Consultant (Interim) @Contractor
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WORK HISTORY
Digital Transformation Consultant (Interim) @Contractor
London, GB
Typical roles include- Assistant Director of Digital - Head of Digital Transformation - Head of Digital and UX - Digital Programme Manager - Digital Portfolio Manager - UCD Lead - Head of Digital - Digital Transformation Director - Head of Digital Customer Experience Supporting organisations with- Digital transformation strategy and delivery- Portfolio and programme management- Service design and user research- Customer experience strategy- Establishing and improving teams- Stakeholder management and communications- Organisational digital skills development- Change management- User-centred design- Digital product development.
EDUCATION
Coventry University
Buiness Computing, Computer Science, Business Studies
ABOUT MARTIN CHANEY
A digital leader with public sector and consulting experience and an enviable track record. A digital transformation specialist who will modernise and rationalise technology to increase productivity and lower costs, working cross-functionally to bring people together to optimise business operations and increase organisational capability to face digital disruption. A creator of award-winning customer experiences that deliver value across the whole customer journey, Martin delivers best in class digital products that increase engagement, satisfaction and task completion rates. A trusted advisor to management teams and political representatives on all things digital and customer experience, Martin is adept at navigating complex organisations through digital transformation and change. A clear-thinking strategist able to quickly absorb complex information, engage and build consensus across disparate stakeholders, map out strategic roadmaps, and deliver measurable/targeted improvement. Expertise - Digital transformation strategy and delivery- Business process optimisation through digitisation- Customer experience strategy- Portfolio and programme management- Stakeholder management and communications- Establishing and improving teams- Organisational skills development- Change management- Digital product development- Website delivery and UX.
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