Maura McGrath

Knowledge Manager at SCL Health

Role
Knowledge Manager at Intermountain Health
Location
Denver, CO, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Maura McGrath

Motivated, performance-driven knowledge management professional with expertise in…

Experience

  1. Knowledge Manager

    Intermountain Health

    Dec 2019 — Present

    Develop and champion an enterprise knowledge management practice- Conduct training on knowledge management tool and processes- Improve user experience with organizational knowledge bases through establishing taxonomy and knowledge article standards- Collaborate with IT service desk to ensure troubleshooting documentation availability for organizational tools - Establish knowledge management evolve cycle to improve quality of knowledge articles - Mature virtual agent chat through identifying knowledge gaps, improving metadata, and collaborating with subject matter experts

Education

  • University of Denver

    Publishing Certificate

  • University of Iowa

    BA

  • University of Denver

    MLIS

Skills

  • Information Retrieval
  • Social Media
  • Library Science
  • Archives
  • Web 2.0
  • Eos
  • Academic Libraries
  • Information Literacy
  • Collection Development
  • Editing
  • Library
  • Library Management
  • Library Services
  • Legal Research
  • Libraries
  • Knowledge Management
  • Electronic Resources
  • Research
  • Library Reference
  • Cataloging
  • Digital Libraries
  • Information Management
  • Library Research
  • Library Databases
  • Metadata
  • Online Research
  • Customer Service
  • Library Instruction

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Maura McGrath — Knowledge Manager at Intermountain Health in Denver, CO, US | Unifers