Matthew McGrath
Field application Specialist| Providing technical support for Bioprocessing using single use bioreactors in the US and Canada
- Role
- Field Application Specialist at Cytiva
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Matthew McGrath
Field application specialist with experience as a bioprocessing supervisor and associate…
Experience
Field Application Specialist
May 2023 — Present · Seattle, WA, US
Responsible to provide pre- and post-sales support for the Cytiva product portfolio, product demonstrations, applications support, technical presentations, team selling activities, and customer product training.• Support achievement of commercial business objectives and high-level customer satisfaction and patronage for Cytiva products and services.• Support Account Managers and Upstream Sales Specialists for successful demonstrations, installations of Cytiva Bioreactors and Mixers and consumables.• Support customer projects using Cytiva products by providing product and applications information, answering inquiries, and giving presentations.• Develop, coordinate and deliver product training to Customers, Account Managers, and Sales Specialists on Cytiva products and applications within the West Coast region.• Improve customer satisfaction and retention through troubleshooting and continuing education and optimization of customer processes.• Use market and product knowledge to assist sales teams in developing sales, marketing and customer account sales strategies.• Support Account Managers and Sales Specialists on development and finalization of Cytiva bids/quotes to meet customer requirements.
Education
Virginia Tech
Bachelor's degree, Biology/Biological Sciences, General
2016 — 2020
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