Ryan McGrail

About Ryan McGrail

I am a strategic technology executive with nearly two decades of experience leading enterprise IT organizations in complex, highly regulated environments.Currently serving as Vice President of Information Technology at Fiserv, I lead enterprise platforms generating more than $500M in annual revenue and oversee an 80+ member technology organization. My focus is building scalable, resilient systems that align technology strategy with business growth objectives.I have played a core leadership role in large-scale post-merger integration, including the Fiserv–First Data combination, contributing to $80M in realized cost synergies through system consolidation, governance alignment, and operating model redesign.My expertise includes:• Multi-entity technology integration• Enterprise IT governance and risk oversight• Disaster recovery and cybersecurity strategy• Vendor and licensing management• AI and RPA-driven process automation• Organizational design and workforce optimization• Executive technology roadmap developmentI am passionate about building high-performing teams, modernizing infrastructure thoughtfully, and translating technology investments into measurable business value.I thrive in growth-oriented environments where technology serves as a strategic enabler of operational excellence and long-term scalability.

Experience

1. Vice President Information Technology

   Fiserv

   Aug 2019 — Present · Omaha, NE, US

   Lead enterprise IT strategy and operations supporting platforms generating $500M+ in annual revenue• Directed large-scale post-merger integration aligning infrastructure, governance frameworks, and operating models• Oversee 30+ mission-critical applications with formalized CMDB governance and annual DR validation• Sponsor AI and RPA initiatives focused on automation and efficiency gains• Partner with executive leadership on technology investment prioritization and workforce optimization• Lead and develop an 80+ member IT organization• Present enterprise technology strategy and modernization initiatives to senior executives

Education

• Daniel J. Gross Catholic High School

  2000

  1996 — 2000

• University of Nebraska at Omaha

  BS, Management Information Systems

  2000 — 2004

Skills

• Project Management
• Web Services
• Design Patterns
• Control M
• T-Sql
• Entity Framework
• Ssis
• Software Engineering
• Time Management
• Powershell
• Visual Studio
• Hyperion
• Xml
• Database Design
• Etl
• Sdlc
• Technical Documentation
• Ssrs
• Kendo UI
• Unit Testing
• Application Architecture
• Iis
• Requirements Analysis
• Process Improvement
• Asp.net
• Javascript
• Html
• Sharepoint
• Agile Methodologies
• Software Development
• Business Analysis
• Bootstrap
• Informatica
• Windows Server
• Sql Azure
• Databases
• Telerik
• Web Services Api
• Data Integration
• C#