Mike McGowan
IT Manager @Methods
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WORK HISTORY
IT Manager @Methods
London, GB
18-month FTC running the internal Service Desk function for a Digital Transformation consultancy, with a focus not only on maintaining/improving service levels across the team but also working to ensure certification compliance for various ISO2700x standards and Cyber Essentials Plus.Methods is a \'Cloud First\' environment with security a key focus, so over the past year I\'ve helped to introduce various new initiatives and overseen the successful implementation of many new policies, platforms and technologies including AI (Copilot), Cloudockit, Qualys and ZScaler as well as gaining knowledge of IT Glue and Salesforce.
ABOUT MIKE MCGOWAN
I believe that IT skills at some level are a necessity in many aspects of the modern world but certainly, for most people, in the modern workplace. I\'ve spent more than 40 years not only helping people to solve their problems with technology but also teaching people and training people to understand how technology works and how it can work better for them, as well as developing bespoke solutions for them and where applicable, helping them to gain the skills they need to do this themselves. I\'m primarily a technical trouble-shooter and systems manager, helping companies to solve their problems with technology by providing not only \'hands on\' fixes and expert recommendations for solutions but also an oversight of the IT industry, a run-down on all the latest ideas and a translation of technical jargon into plain language that everybody can understand.
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