Mark Carter

Director of Customer Retention & Analytics at Hayu (Svod) @NBCUniversal

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2020 — Present

Director of Customer Retention & Analytics at Hayu (Svod) @NBCUniversal

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Lead customer retention strategy for NBCUniversal’s subscription video on demand (SVOD) service, hayu, by setting out product engagement & churn reduction roadmap to increase customer lifetime value & Net Promoter Score (NPS).

SKILLS

CssWampSprout SocialSocial NetworkingMarketing StrategyCrmYoutubeHootsuiteSalesforceLocalyticsMicrosoft OfficeSalesforce Marketing CloudModxHtml + CssFinal Cut ProBloggingCampaign MonitorHtmlOnline AdvertisingRadian6Microsoft ExcelAfter EffectsFacebookAvid Media ComposerPowerpivotSocial Media MarketingNew MediaMarketingExacttargetGoogle AnalyticsQlikviewDigital MarketingDreamweaverSocial MediaOnline MarketingWordpressEmail Marketing SoftwarePhotoshopVideo EditingOpenbet

ABOUT MARK CARTER

Senior digital professional with multiple years of experience in growth marketing for…

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Mark Carter — Director of Customer Retention & Analytics at Hayu (Svod) at NBCUniversal in London, GB | Unifers