Michelle Campbell

About Michelle Campbell

Michelle has over 20 years of experience in the staffing industry, Procurement compliance, and education and readiness for the tech community. With 10+ years as a veteran at Microsoft, she brings extensive expertise in program management with a career distinguished by leading operational transformations to drive process efficiencies and optimize user experiences.

Experience

1. Compliance Program Manager, Microsoft Procurement

   Microsoft

   Jul 2018 — Present · Redmond, WA, US

   Created Outsource Compliance support content to centralize and optimize the buyer support experience • Led implementation of Business Process Operations (BPO) program, delivering knowledge transfer sessions, and implementing process improvements• Launched Outsource Compliance Review (OCR) program in partnership with CELA, HR, Procurement, and Controls & Compliance. Program identifies potential risks with outsourced engagements and delivers compliance through education and a collaborative approach to remediation with global business stakeholders• Streamlined processes through implementation of a risk-based model (reducing SLAs by ~70%))

Education

• University of Washington

  Certificate, Project Management

  2018

• Hawaii Pacific University

  BSBA, Marketing

Skills

• Human Resources
• Vendor Relationship Management
• Customer Service
• Business Intelligence
• Program Management
• Technical Recruiting
• Cross-Functional Team Leadership
• Leadership
• Crm
• Recruiting
• Cloud Computing
• Cross-Functional Coordination
• Project Management
• Customer Relationship Management (Crm)
• Product Management
• Customer Relations
• Analytical Skills
• Business Analysis
• Sharepoint
• Management
• Interviews
• Project Planning
• Interviewing
• Business Process Improvement
• Vendor Management
• Temporary Placement
• Employee Relations