Minerva Calderon
Customer Service Agent @Panalpina
Charlotte, NC, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2017 — Present
Customer Service Agent @Panalpina
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Charlotte, NC, US
To serve as a point of contact for the customer and documentation processing staff, ensuring operational excellence, high productivity and customer satisfaction.
EDUCATION
1984 — 1985
Northern Essex Community College
N/a, Computers
1985 — 1986
Franklin Pierce University
N/a, Business Management
SKILLS
Demand PlanningSupply Chain ManagementStrategic SourcingManagementTeam BuildingSpanishOperations ManagementNegotiationSupply ManagementForecastingSupply Chain OperationsPricingTrend AnalysisCustoms RegulationsP&L ManagementInternational LogisticsProduct DevelopmentAnalysisShippingWarehouse ManagementSupply Chain OptimizationGlobal SourcingInventory ManagementInventory ControlVendor ManagementFashionSourcingCross-Functional Team LeadershipProcurement3plMaterials ManagementInternational TradeTransportationMerchandisingPurchasingWarehousingProcess ImprovementApparelImportReverse Logistics
ABOUT MINERVA CALDERON
Experienced Supply Chain Analyst with a demonstrated history of working in the retail industry. Skilled in Trend Analysis, Operations, Import, and Strategic Sourcing. Strong professional background focused on customer service.
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